Pre-reservation:
The pre-reservation must be sent with a deposit of 25 % of the total amount of the rent.

Prices:
The prices include :
– the rent of the apartment, bed linen, towels, water, electricity, TV and access to many channels, phone calls to landline numbers towards about 100 countries, all taxes included the tourist tax transferred to the town, the unlimited internet connexion
– The balance of the total amount (75 %) has to be paid at the latest upon arrival.
The prices do not include the cleaning fees which are on top of the rent.

Reservation:
The reservation is definite when confirmed by our reservation department. Any extra night spent beyond the dates of your stay will be charged according to the pro-rata of the current week (if availibilities).
Once the location has started, in case of shortened stay and for any reason, the residence is not due to reimburse the amount of the rent.

Deposit:
A refundable deposit between 460€ and 800€ per apartment will be asked on arrival in exchange for the key. This deposit will be given back on departure after deduction if necessary of :
– the cost of broken or missing things.
– the cost of the repairing inside the apartment or inside the residence.
– the cost of the cleaning if the apartment is not tidied up.

Arrival:
The guest is held to arrive on the reserved date and has to pay the refundable deposit and the remaining rental balance before entering the apartment.
If the above requirements are not fulfilled the company will be allowed to rent again the apartment within 24 hours.
The check-in times are from Monday to Sunday, from 8am to 10pm.

Inventory:
The guest will get on arrival a detailed inventory of the equipment inside the apartment.
Any complaint concerning the inventory or the cleaning must be registered to the reception of the residence within 24 hours.
After this period, the inventory will be considered as accepted by the guest.
The company can not be held responsible for any theft inside the apartment or in the ski lockers. Tenants are invited to subscribe a personal insurance for any damages during the rental. Tenants are required to ask their insurance company as to cover any stolen item for instance.
The guest must report any damage occurred inside the apartment during his stay.
The equipment must not be transferred to a different apartment. Any missing or broken object, will be invoiced according to the bill issued by the residence.

Accommodation:
The apartments are only made for holidays and business accommodation. Each apartment is rented for a maximum number of persons. To accommodate more than this precise number is strictly forbidden. Any extra person will be fined 230 € per week.

Pets/cigarets:
Pets are not allowed in the apartments and it’s totally forbidden to smoke.

Complaints:
Unregistered complaint during the stay will not be taken into account.

Equipment:
The apartment is equipped with :
Furniture, linen, sheets, blankets, bath towels and dishes.

Interior rules:
For the well being and tranquility of other guests we ask you to respect the interior rules of the accommodation.

Cancellation of accommodation:
Any cancellation is charged 46 € per apartment and must be notified by registered letter which will state date of cancellation and the following charges : (percentage on the price of the rent).
– up to 30 days before the arrival date: refund by the owner of the deposit paid.
– less than 30 days before the arrival date: no deposit refunded by the owner